Loyalty program "Guest of Honor" from the company "Rosinter Restaurants".
The essence of the loyalty program
When visiting a restaurant that is not located in Moscow or the Moscow region and is part of the Rosinter Restaurants holding system, savings cards“Guest of Honor” is awarded the amount of bonuses. Bonuses can be spent on goods and services of companies included in the program. Participation in the program is certified by a plastic card with a magnetic stripe.
How to get a bonus card?
You can become a member of the Guest of Honor loyalty program completely free of charge by visiting any restaurant in the chain at least once. To do this, you need to fill out a form received from the restaurant manager. The same form can be filled out when purchasing tickets from the Kontramarka agency, the Carlson Tourism company, or on the loyalty program website. Holding "Rosinter Restaurants" production of plastic cards does not produce.
Accrual of bonuses to a bonus card
Bonuses are credited to the card when paying the bill at a restaurant in the Rosinter Restaurants system. To do this, just show the card to the manager. The bonus size is different for different program participants. A bonus of 10% of the amount is awarded from the restaurant bill, the Cotramarca agency cash desks bring a 5% bonus, and the Carlson Tourism travel agency adds 3%. It is not possible to convert bonuses into cash. Transferring bonuses to another bonus account is also impossible.
Writing off bonuses from a bonus card
To redeem bonuses, you must pay the bill at the Rosinter Restaurants restaurant. Upon presentation of the card, the required amount is debited from the bonus account at the rate of 1 bonus = 1 ruble. No bonus is awarded for this amount. The missing amount can be paid in any other way and receive bonuses again.
What to do if you lose your bonus card
If you lose your card, you must immediately notify the appropriate service"Rosinter Restaurants" . The bonus account will be blocked. The client will receive a new card, his bonuses will be transferred to it.
What was done poorly
The Guest of Honor loyalty program is not valid in Moscow and the Moscow region.
What's done well
A simple and transparent system for accruing and writing off bonuses.
How does the bonus card work?
Bonus points accumulated in the current month are activated in the first week of the next month and are valid for a year. Various promotions are constantly held as part of the program, during which you can get double and triple points. Most often, it is necessary to buy certain goods in certain places and at a certain time during the promotion.
A program participant who visits the restaurant twice in a year receives an additional gift certificate as a birthday present. Having celebrated his birthday in a restaurant of the Rosinter Restaurants system and presenting the Certificate, the client receives a double bonus.
Type of software: Discounts and bonuses
Developer/Publisher: Rosinter Restaurants
Version: 1.3.1
iPhone + iPod touch: Free [Download from App Store]
Remember those cozy times when your wallet was full of numerous plastic cards received from various establishments? The good news is that the time of “plastic” is over. The company follows this trend “ Rosinter”, which manages such establishments as “IL Patio”, “Planet Sushi”, “Planet - World Cafe”, TGI Fridays, “American Bar and Grill”, “Mama Russia” and Costa Coffee coffee shops. It’s their app “ Special guest"is designed to instantly make all your numerous cards simply unnecessary, and it will do this elegantly and with maximum convenience for the end user. After all, now anyone can become a guest of honor.
Why is it beneficial to be the guest of honor and install the application? From now on 10% of any bill at “IL Patio”, “Planet Sushi”, “Planet - World Cafe”, TGI Fridays, “American Bar and Grill”, “Mama Russia” and Costa Coffee coffee shops are instantly returned to you in the application in the form points. An important feature of the offer is the accumulation of points not only after visiting the listed establishments, but also after the delivery of food ordered from there.
Attentive readers are probably already ready to argue that this offer is not so unique, but here we should immediately highlight the main advantages of the Guest of Honor application. Firstly, points can be saved and spent in any establishments of the network"Rosinter". Secondly, points can be used not only on the spot, but also for delivery without even leaving home. Finally, thirdly, points are always are credited instantly. In other words, the very next visit to a cafe or restaurant, as well as ordering food at home, will allow you to use the points you previously received. In addition, various promotions are constantly running for honored guests, users of the application, but more on that later.
Now about the application itself. On the “Guest of Honor” home page, called “ Profile", you will always be able to monitor the number of points, as well as gain access to payment using them. There are separate menu items for this. The transaction history and personal data are also located here. In addition, it is possible to easily and simply transfer your knee balance from a plastic card to the application.
In chapter " Restaurants» you can get acquainted with the establishments of the Rosinter network, their location, menu and delivery conditions. The information is presented in as much detail as possible, and there are photographs that can make you salivate uncontrollably at the sight of perfectly prepared food. You can order food delivery or takeaway from the menu " Delivery" Again, a full menu with photographs, descriptions and prices is available to users.
So we got to shares, which are regularly held for honored guests - users of the application of the same name. Here you can find unique discounts and cool offers, as well as their descriptions. Using this section, you can always keep abreast of current events in the establishments of the Rosinter network, save money or get more points. For example, starting February 1, you can receive a prize for inviting friends to the application. In this simple way you can win a gift certificate for dinner at Rosinter establishments or 2 air tickets to any country. You can find out more about the terms of the promotion on the application website.
Summarize. Application " Special guest» allows you to receive 10% of any invoice or delivery in the Rosinter network in the form of points, which can subsequently be used to pay for orders. Moreover, this will be possible not only in the establishments themselves, but also when delivering food to your home. This is a truly convenient and extremely profitable offer in the spirit of the times. Outdated plastic cards are becoming a thing of the past, and they are being replaced by an interactive and extremely attractive application. Becoming a guest of honor at IL Patio, Planet Sushi, Planet World Café, TGI Fridays, American Bar and Grill, Mama Russia and Costa Coffee is now easier than ever. Just look at the App Store.
“Guest of Honor” has been one of the most famous and recognizable restaurant loyalty programs in Russia for many years. Its creator is the Rosinter Restaurants chain, which includes the popular establishments “IL Patio”, “Planet Sushi”, “Planet - World Cafe”, TGI Fridays, “American Bar and Grill”, “Mama Russia” and Costa Coffee coffee shops. If previously you had to carry plastic cards with you to receive discounts, now mobile applications are coming into our lives instead. This way, it will be impossible to forget the discount at home or lose it, and in general it will be possible to provide guests of popular chain restaurants with much more advantages.
For those who for some reason do not know about the “Guest of Honor” program, which has been transformed into a mobile application of the same name, it is worth telling in more detail. Its essence is the accumulation of points, which visitors can use to pay for their order on their next visit. Some will prefer to regularly receive small discounts, while others will like the idea of accumulating points and paying up to 50% of the bill at a time.
The first thing that catches your eye is the instant addition of points to your account, but this is not the only advantage of the Guest of Honor program compared to other real or virtual cards. Guests can accumulate and use points in any establishment of the Rosinter Restaurants network, for example, after numerous dinners at IL Patio, you can get a discount there or pay for lunch at TGI Fridays, drink aromatic coffee at Costa Coffee, or try new Japanese cuisine at Planet Sushi .
Another important advantage of the “Guest of Honor” application is that the discount program is combined with a delivery service. You no longer have to go out and drive somewhere when you want to treat yourself to delicious food, but you can order your favorite dishes at home. By the way, delivery is directly related to the bonus program and allows you to either accumulate points when ordering or spend those already received. This is very cool, because now one application on a smartphone is responsible for both receiving discounts and delivery, while many other establishments still force you to use plastic cards, and the worst thing is that you often have to order food there on the website, which obliges hungry man sits down at the computer.
Among other features of the application, it is worth noting that now it will be the main supplier of bonuses for guests of “IL Patio”, “Planet Sushi”, “Planet - World Cafe”, TGI Fridays, “American Bar and Grill”, “Mama Russia” and coffee shops Costa Coffee. All special offers, discounts and promotions will be available only to those who install “Guest of Honor” on their smartphone. For example, on February 1, the promotion “Invite friends to the app and get a prize” starts, in which you can win a gift certificate for dinner in restaurants or the main prize - two air tickets worth up to 200 euros to any country.
In addition to accumulating points, participating in various promotions and ordering food at home, app users have the opportunity to view directions to the network’s establishments, check opening hours, read the menu and follow special offers. In addition, it is possible to leave feedback on visits, view a list of transactions, and most importantly, all this is packaged in a convenient and stylish interface. It's time to leave discount cards in the past and switch to using incomparably more convenient mobile technologies.
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