The Moscow season of the television program “Revizorro” has already made a lot of noise in the capital. Bloggers and journalists, ordinary citizens and the management of secular restaurants have split into camps in which they criticize and approve of the checks of Elena Letuchaya.
A real war began against the TV presenter, who this time showed up at popular restaurants in Arbat, Vorobyovy Gory, and Rublyovka. Thus, insults poured in against Letuchaya and “Revizorro” after checking the most popular Moscow restaurant “Odessa-Mama”.
In the kitchen of the establishment, Letuchaya found no markings; the cooks worked without gloves. While filming was underway, employees were putting fresh dates on all the products. Later, a man appeared in the frame and began to kick Elena out of the premises because of a “trade secret.” The citizen even locked the Flying One in the refrigerator, and then poured a bucket of water on it.
Later, information appeared on the Internet that the angry citizen was the director of Odessa-Mama. And on social networks, on behalf of the restaurant, an angry post was published addressed to the “Revizorro” film crew.
Dear guests of the cafe “Khachapuri” and “Odessa-mama”! Delays in service are associated with terrorist actions killed ... from “Revizorro” in our kitchen at the very worst time. The authorities promised a bonus to anyone who would help them find themselves in another more worthy profession,” -
wrote on behalf of the restaurant.
At the moment, the comment has been deleted, only a screenshot of the post has been saved. A journalist from Echo-Moscow drew attention to the video itself. Later, other media representatives were outraged by the behavior and situation in Odessa-Mama.
I have never been a fan of Lena Letuchaya. But on the contrary, I felt warm feelings towards “Odessa-Mama”. Until Lena entered their kitchen. Don't go to this place anymore. Firstly, “Odessa-Mama” feeds people overdue. Secondly, in “Odessa-Mama” there is a person who locks women in the refrigerator and pours water on the women. Thirdly, “Odessa-Mama” reacts to this video with rudeness and considers it all terribly funny, and comments with indignation on their social networks are simply deleted, and users are blocked. Probably, the ram Tolik has taken control of the restaurant for some time now,”
writes journalist Roman Super.
Elena Letuchaya raised even more questions about the kitchen in the Children of Raika cafe, which belongs to Varvara Turova, well-known among bloggers.
The footage included expired food and cockroaches. But the TV presenter was more outraged by the sewage system that comes into contact with the kitchen.
Some of the program's host's demands are fair and reasonable, and I think we are all grateful to her for the hard work she does. Some are absurd and impossible to implement. Believe me, absolutely any, for example, a Parisian cafe, would simply be immediately closed after her visit. But this does not stop either you or us from eating and drinking wonderfully in these very Parisian cafes,” -
Turova explained later.
Users are outraged that they are offered expired products for huge amounts of money, the halls are dirty, and, for example, cockroaches can crawl on sushi tables.
Meanwhile, the reaction of the Moscow Rospotrebnadzor to the scandalous filming of “Revizorro” is unknown.
Earlier Day Online wrote that it was from Revizorro. She will choose a new host for the reality show.
Co-owner of the Odessa-Mama restaurant Tatyana Melnikova gave an interview to the Dozhd TV channel about the scandal with the Revizorro program, which recently checked the establishment and found violations. Melnikova believes that closing host Elena Letuchaya was a normal response to a violation of the restaurant’s rights, and states that the expired products found in the kitchen were subject to write-off.
Read on Medialeaks: Pink, lunar and blue themes will be activated in VKontakte comments. Do they really exist and where did they come from?
Tatyana states that the appearance of a film crew in a restaurant without warning is illegal, and strangers in the kitchen are violating sanitary standards. The co-owner of “Odessa-Mama” did not watch the episode of “Revizorro” and calls the program “ vulgar and intended for a circle of people to which I do not belong.”
I don’t want my legal rights to be violated, and I ordered the entire administration of our restaurants to suppress their activities and not allow them to film. Not because I have something dirty, but because it is illegal.- Tatyana Melnikova
When asked by the presenter whether there were any facts of labeling violations that Letuchaya spoke about, Tatyana replied that the film crew employees did not know the labeling rules.
People pick up products. They don’t know how they are processed, what they are made of, and most importantly, they don’t know the labeling rules! The product is marked with the production date. And when Lena says: “Your product is expired on the 9th,” I can say that it is still quite edible on the 11th. Labeling rules have been followed, this product is legal.- Tatyana Melnikova
The expired products that the Revizorro presenter found in the kitchen were subject to write-off and the restaurant was not going to feed them to the guests, Melnikova claims.
Our work is checked by Rospotrebnadzor, the fire department, we have internal control, and my employees are afraid of my personal inspection more than anything else. I can say that even if there are some minor violations, it is not because someone deliberately wants to slip in something that is overdue or is negligent, but because this is a huge production and there are many external factors.Of course, we monitor, but we are not biorobots! I can say that the day before their visit, on Friday, 1,382 people passed through the restaurant and actually ate all the food that was pre-cooked. What can I say, we missed so many products, something slipped through.
- Tatyana Melnikova
The restaurant owner does not see anything wrong in the behavior of the administrator who tried to lock Elena Letuchaya in the freezer.
Melnikova: An uninvited guest comes to your home and offends your guests whom you invited. What will you do? Should I write a statement to the prosecutor's office? You take, I don’t know, a frying pan and hit it in the forehead!
Host: Well, don’t lock it in the refrigerator.
Melnikova: Why not? She violated our rights. Nobody wants to protect them. I like to hire people who don’t give a damn, who are passionate, who would simply strangle themselves for their cafe.
Elena Letuchaya checked fashionable Moscow restaurants and provoked a real scandal among bloggers. The release of the “capital” season of the program revealed numerous violations in the famous establishments “Children of Paradise”, “Starlight” and “Odessa-Mama”, and at the same time generated a wave of curses and threats against the presenter.
Elena Letuchaya became the most talked about star of this week. Medialeaks did and told what the presenter of “Revizorro” lives and enjoys.
A film crew led by TV personality Lena Letuchaya visited 2 restaurants and 2 hotels in the “third capital” in search of capital service. City residents saw details of the inspections today in the next episode of the program.
STALLY "KOLCHAK"
The first in the issue was the ill-fated Kolchak restaurant. Let us remind you that a branded “Revizorro” sticker appeared on the doors of the establishment, but Letuchaya turned to Omsk residents through her Instagram with a request to remove the fake: they say, it did not pass the test.
And now it turns out exactly why the restaurant did not please the unexpected guests. The main complaint against the kitchen workers was that there were no labels on the food in the refrigerators. In other words, a piece of meat that, according to the cook, was brought yesterday, could actually have lain for a month or a year. A ham was found in one of the freezers, produced 3 months before the shooting (produced on March 2, shooting took place on June 6), despite the fact that it should have ended up in waste back in March. A guest from the capital forced the catering staff, under the gun of cameras, to send cakes from the refrigerator to the trash bin, which had lain there for 5-6 days.
The entire filming process was controlled by the smiling owner of the establishment, who was no longer worried about what exactly the guests from the federal channel would see, but whether his daughters would have time to get an autograph from the TV personality. At the same time, he paraded around the kitchen without a special uniform, in street shoes and shorts.
In general, the restaurant had many advantages: cleanliness and order in the catering unit and bathroom. In the hall, the meticulous presenter, having climbed onto the table and running her hand along the beam under the ceiling, collected a fair amount of dust, which she was not particularly pleased with.
"HELL'S KITCHEN"
The “highlight” of the issue was the footage taken during the visit of “Revizorro” to the cafe “Old Omsk”. Let us remind you that on this day the police had to sort out the conflict between the establishment and guests with cameras.
From the very beginning, the television crew did not see a hospitable reception. As soon as the guys with the cameras and Letuchaya headed to the kitchen, some representatives of the establishment started a fight: they broke the cameras and snatched the microphone from the presenter. And in addition they doused me with cold water from a bucket. Twice!
However, the “Revizorro” film crew has already been hardened by inhospitable hosts and therefore, even with an unkind reception, they managed to show what they stubbornly hid from the audience in the catering establishment. Dirty refrigerators, dust on the floor, old greasy oil in the deep fryer... Almost none of the products caught on camera had any markings, and the ingredients were in complete disarray in the cameras: squid ended up in the bar refrigerator, and cold cuts were in the same place, where are the pickles and fruits? However, the most unexpected find on the shelves was... dead flies.
Even the “grated kalach” Letuchaya called the local cuisine hellish and admitted to the camera: the film crew had not been given such a warm reception for a long time.
HAIR IN THE BATHROOM AND Odor FROM THE FRIDGE
The next point on the film crew’s route in Omsk was the hotel of the same name (“Omsk”, also known as “Amax”). She miserably failed the test of the presenter, who rented a standard number for 1,550 rubles and at the end of the shoot got the money back.
The room doesn't cost a penny! - Elena concluded her visit to the “mansion” with this conclusion.
The frame includes dirty glass, due to which the Irtysh is not clearly visible, a burnt carpet, a collapsing floor and a collapsing ceiling. An eminent guest spoke with disgust about the smell from the refrigerator, dirt and black hair in the bathtub, complained about a broken shower and a non-functioning TV... In general, the hotel did not receive a single plus on five points.
Journalists from the TV project “Revizorro” recently checked several famous cafes and restaurants in the center of Moscow. This program has been aired since 2014, its correspondents come with inspections to various catering establishments, hotels and other establishments. At the same time, they rather unceremoniously enter the kitchen and other premises of restaurants and cafes. During filming of the program, group members are often attacked by employees of the institutions being inspected. For example, the visits of the program’s journalists in Krasnoyarsk, Kostroma, Anapa, Yaroslavl, Murmansk and Salekhard ended in a fight and a call to the police. During the existence of Revizorro, project correspondents visited not only Russian cities, but also establishments in Abkhazia and Turkey.
In December 2016, “Revizorro” participants decided to check catering outlets in Moscow. They visited places famous among residents of the capital: the Odessa-Mama cafe on Chistye Prudy, Children of Paradise on Nikitskaya Street, Beverly Hills and one of the restaurants of the To and Se chain. Everywhere “Revizzoro” and its presenter Elena Letuchaya visited, they found serious violations:
there were no labels on the products, food storage rules were not followed, and the cooks and their assistants worked without gloves, without removing rings and earrings.
In “Children of Paradise,” popular among the creative intelligentsia of Moscow, Letuchaya even found a cockroach, and also discovered that the sewage system was located almost in the kitchen. At the same time, the journalist tried to be objective and stated that she could not help but note the clean floors, tables, and shelves in the hall of this establishment.
In Odessa-Mama, she identified many more violations, including unsanitary storage conditions for food. A man tried to interfere with her check, kicked the girl out of the kitchen, called the police and even poured water on her from a bucket.
Representatives of Odessa-Mama, where Gazeta.Ru contacted for comment, refused to speak on this topic. One of the creators of “Children of the Paradise,” Varvara Turova, spoke in detail about the visit of “Revizorro” on her Facebook page. “We are very grateful to the Revizorro program, since after their visit we were able to uncover some problems. And successfully, immediately solve them. Sometimes such a cold shower is unpleasant and very useful in order to draw conclusions and improve the quality of your work. Which is what we did,” she wrote.
At the same time, Turova emphasized that not all the facts mentioned in the story of Letuchaya correspond to reality. “At some point, at the beginning of summer, cockroaches actually appeared in our country, they appeared almost everywhere at that moment, I associate this with the digging up of Moscow. We spent a lot of money, closed for several days (which was a noticeable loss for us), called various proven sanitary services, and we solved this problem. By the way, this is also obvious to everyone who has seen the program, since the presenter finds one dead cockroach in a hard-to-reach place. And yes, it’s too bad that we didn’t find and remove it earlier. But the majority have not seen the program and repeat, following the hysterics: “Oh God, cockroaches are falling from the ceiling.” This is not true,” said one of the cafe’s founders.
According to her,
There is no “sewage in the kitchen” in “Children of the Paradise”, but there is a sewage pump, and it is separated from the kitchen by a thick door and threshold. He is in another room.
“This pump does not affect the quality of food in any way,” Turova explained. She admitted that there were expired products in the kitchen of the establishment, and, according to her, this problem has now been resolved in the cafe. “Some of the program's host's demands are fair and justified, and I think we are all grateful for the hard work she does. Some are absurd and impossible to implement. Believe me, absolutely any, for example a Parisian, cafe would simply be immediately closed after her visit. But this does not stop either you or us from eating and drinking wonderfully in these very Parisian cafes,” Turova concluded.
Gazeta.Ru was unable to contact Elena Letuchaya herself promptly.
Opinions differ about how legal the methods of work of “Revizorro”, whose journalists descend without warning into the kitchens and back rooms of certain establishments, are. “The client has the right to check the preparation of food and the quality of the services provided to him. I don’t see any obstacles to going into the kitchen; the law does not prohibit this,” Stalin’s lawyer Gurevich told Gazeta.Ru. She claims that in order to gain access to the room where food is being prepared, a person must have a medical book with tests, overalls and shoe covers. “As far as I know, Letuchaya has all this. But in general,
any client has the right to check the documents of the establishment where he is served and demand that he be shown how food is prepared.
The administration of the establishment has no right to refuse him,” the lawyer added.
However, lawyer Alexander Karabanov explained to Gazeta.Ru that there are still certain violations of the law in the work of the Revizorro participants. “We must take into account that this is still a show. There are scripted production materials that do not comply with the legislation of the Russian Federation. In principle, consumer protection law clearly states what a buyer or client has the right to do and what not. He can complain to one or another government agency, leave comments in the complaint book, but he still does not have the right to enter the area where food is prepared or open refrigerators. This should be done by competent organizations, and the activities of these journalists are seen as a violation of the rights of entrepreneurs,” Karabanov said.
Karabanov’s opinion is confirmed by a statement from Roskomnadzor, which was contacted by Robert Karapetyan, the author of the Bureau of Journalistic Research program from Yekaterinburg. “In accordance with the provisions of Article 209 of the Civil Code of the Russian Federation, the owner has the right, at his own discretion, to take any actions in relation to his property that do not contradict the law and other legal acts and do not violate the rights and legally protected interests of other persons,” Roskomnadzor notes in its response.
In addition, the department notes that property rights are violated when property is used by other persons without the consent of the owner. There is also a decree of the chief sanitary doctor of the Russian Federation “On the implementation of sanitary rules”, which provides for a ban on the presence of unauthorized persons in the production and warehouse premises of public catering organizations.
According to former TASS journalist and now organizer of the “NuzhnaPomoshch.ru” project Dmitry Aleshkovsky, Letuchaya and her comrades in the project violated certain rules for the work of a journalist. “The law clearly regulates the presence, size and functions of the internal halls and premises of a trade enterprise. So,
a kitchen is a place where no services are provided, it is a place where services are produced, and, accordingly, it is not public, but production. This is a restricted area
where you can get, according to the rights of your position or with a pass issued by the manager or supervisory authorities. And the law on media allows journalists to collect information only in public places. This is the first thing.
And secondly, “the editors have the right to request,” and not “may demand any information.” It is worth noting that there is a certain procedure for requesting information,” he wrote.
Aleshkovsky added that the editorial office or channel must inform in advance about the purpose of their visit, the information they would like to receive, and the places they would like to visit. In a word - agree. In addition, there is a period within which the owner can respond: refuse or delay the provision of information (Article 40 of the Law on Mass Media). Aleshkovsky emphasized that in no case should violations of state laws be justified by public benefit. “First they will invade restaurants, and then they will invade your home. And then they will shoot people on the streets without trial or investigation, justifying it by public benefit. We’ve been through this before,” he wrote.
One of the representatives of the restaurant business, who asked not to be named, told Gazeta.Ru that journalists and authors of Revizorro specifically choose establishments where the risk of running into negative consequences for them is minimal. “The less popular the office and the more prestigious the establishment, the more relaxed and, frankly, rude staff that work there. On the other side,
Letuchaya and company with a camera simply would not be allowed into super-expensive establishments, for example, “Pushkin” - it is forbidden to film there without the consent of the owner of the establishment.
And in the conventional shawarma shop “at Akhmed’s” these guys would simply be punched in the face,” said Gazeta.Ru’s interlocutor. According to him, “Revizorro” comes to a place where they definitely won’t kill you or beat you half to death, but at the same time they will let you in, and where it will, in principle, be possible to film the story.
This fall, the scandalous presenter, who previously only checked provincial cafes, raided fashionable Moscow restaurants. The release of the new season is being heavily commented on the Internet, and the owners of many restaurants accuse Letuchaya of slander. Meanwhile, the presenter even began to receive threats, after which the management of the Friday TV channel decided to assign round-the-clock security to Letuchaya.
They are threatening me with death. They actually hired security. They promised to tarnish their reputation. And the campaign to denigrate my name is in full swing! The authorities were informed. And we know who is doing this. I confirm the information!
During filming of the episode, restaurant employees locked Letuchaya in the refrigerator and then doused her with cold water from a bucket. At the same time, the Odessa employee later said in his defense that the bucket simply fell out of his hands.
Roman SuperThe art director of the Odessa-Mama establishment kept on Facebook an angry post, which he later deleted. It was under this post that the first threats towards Letuchaya appeared.
The TV presenter was even promised to “send a postcard with Kashin with flowers in his hands,” hinting at the beating of the journalist in the courtyard of his own house in 2010.
The owner of the Take establishment, where the Revizorro film crew also came, also wrote in the comments:
Many fans of the Odessa-Mama establishment reconsidered their attitude towards the restaurant after the release of the scandalous issue. Here’s what, for example, journalist Roman Super wrote:
I have never been a fan of Lena Letuchaya. But on the contrary, I felt warm feelings towards “Odessa-Mama”. Until Lena entered their kitchen. Don't go to this place anymore. Firstly, “Odessa-Mama” feeds people overdue. Secondly, in “Odessa-Mama” there is a person who locks women in the refrigerator and pours water on the women. Thirdly, “Odessa-Mama” reacts to this video with rudeness and considers it all terribly funny, and comments with indignation on their social networks are simply deleted, and users are blocked. Probably, the ram Tolik has taken control of the restaurant for some time now.
And the co-owner of the Odessa-Mama restaurant, Tatyana Melnikova, went on air on the Dozhd TV channel, where she stated that the actions of the Revizorro employees are illegal and all that drives these people is the thirst for high ratings.
I don’t want my legal rights to be violated, and I ordered the entire administration of our restaurants to suppress their activities and not allow them to film. Not because I have something dirty, but because it is illegal and violates the law on journalism, because filming can only be done in public places, and a restaurant kitchen, according to all laws, is definitely not a public place where a service is provided, but a production one, where dishes and products are produced.
Because all sanitary laws are violated, according to which the presence of strangers in the kitchen is categorically prohibited - and these people are strangers, because no one invited them there, no one instructed them, no one checked their documents, and no one allowed them to enter in outerwear. the kitchen was not allowed, especially at the moment when dishes were being prepared.
As for the products, there are not many of them, but there were some that can be assumed from these dates that they had passed their expiration date. We have a procedure by which these products are written off. The fact that they are in the kitchen does not mean at all that someone will give them to the hall, just as they do not give away products that, perhaps, can still be given on time, but for some reason they are in doubt.
There is a multi-stage product verification system that we follow. I am a mother myself, I may well have expired fermented baked milk in my refrigerator, but this does not mean that I will pour it into glasses for my children in the morning.
I repeat once again, it was the height of the working day, the order had just arrived from the factory kitchen. Both the trays and the semi-finished products themselves are marked, from which the vacuum bag is cut and poured into trays for work. There is no need to label the products that are located to the right of the frying pan and will now be spooned there.
These are facts taken out of context and presented in the most unsightly form. Our work is checked by Rospotrebnadzor, the fire department, we have internal control, and my employees are afraid of my personal inspection more than anything else. I can say that even if there are some minor violations, it is not because someone deliberately wants to slip in something overdue or is negligent, but because this is a huge production and there are many external factors.
- In the summer of 2015, a security guard at one of the Murmansk cafes attacked the film crew of the TV program “Revizorro” and presenter Lena Letuchaya because of expired dumplings they found.
- That same summer, a major brawl broke out in the Victoria cafe, which is located in Salekhard. Employees of the establishment then beat several members of the film crew, and Letuchaya herself had to run away from the angry “restaurateurs” without shoes.
- The “Revizorro” program is a copy of the Ukrainian project “Inspector” and has existed since 2014.
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